Frequently Asked Questions

Find answers to common questions about our services

How does account recovery work?

Our account recovery process involves verifying your identity, collecting necessary information about your account, and using our specialized tools to recover your Instagram access. The process typically takes 1-6 hours depending on account complexity. We maintain a 99.8% success rate.

What is a ban-proof account?

A ban-proof account is your Instagram account fortified with our advanced security protocols. We implement best practices to minimize the risk of action blocks, shadow bans, and permanent account suspension. This includes strategic posting, engagement patterns, and account maintenance.

How long does growth service take to show results?

Results vary based on your account and goals. Most clients see noticeable engagement increase within 7-14 days, with follower growth visible within 2-4 weeks. Our growth service focuses on organic engagement and quality followers, not bot manipulation.

Is my account safe with your services?

Yes, account security is our top priority. We use industry-standard encryption, never ask for your password (we use OAuth when needed), and follow Instagram's guidelines strictly. Our services are designed to protect and strengthen your account, not put it at risk.

What payment methods do you accept?

We accept all major payment methods including credit cards, debit cards, UPI, and bank transfers. All payments are processed securely through Razorpay. Your financial information is encrypted and never stored on our servers.

Can I cancel my subscription anytime?

Yes, absolutely! You can cancel your subscription anytime. If you cancel within 7 days of purchase, you'll receive a full refund. For cancellations after 7 days, the service continues until the end of your billing period. Contact our support team for immediate cancellation.

What's the difference between the pricing plans?

Starter (₹999): Basic protection for 10 days. Professional (₹1999): One month of all features with priority support. Enterprise (₹3999): Best value - one year with dedicated manager. Lifetime (₹9999): Everything included forever with all future updates.

Do you offer refunds?

We offer a 7-day money-back guarantee for all services. If you're not satisfied with our service within 7 days, contact us for a full refund. If we fail to recover your account despite meeting all requirements, you'll receive a full refund.

How can I contact your support team?

We offer 24/7 support through multiple channels: WhatsApp: +91 6377100781 (usually instant), Email: support@instapro.com (within 2 hours), Phone: +91 6377100781 (business hours). Choose your preferred method!

Are you affiliated with Instagram/Meta?

No, we are not affiliated with Instagram or Meta. We are an independent service provider offering legitimate Instagram account recovery and growth services. We comply with Instagram's terms of service and operate legally.

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